Privacy Policy 

Eagle Creek Seed Potatoes & Eagle Creek Farms Inc.(ECF)

ECF respects the privacy of its members and other visitors to its website and has implemented the following policy. It is our general policy to collect and store only personal information that our members and visitors knowingly provide. If our privacy policies change, we will notify all users by e-mail or a special announcement placed on the website.

ECF does not collect any personal information from users browsing its website. Only aggregate data – such as the number of hits per page or survey data – are collected. Aggregate data are only used for internal and marketing purposes and do not provide any personally identifying information.

To place orders on the ECF website, members and other users must provide a private code. Information provided through applications, registrations, publication orders accessed directly through the ECF website is not disclosed to other parties. ECF does not disclose credit card account information provided by its members and customers. When members and customers choose to pay using their credit cards, ECF submits the information needed to obtain payment to the appropriate clearinghouse.

If any user suspects ECF has handled its personal information in a manner that does not comply with this privacy statement, please contact us via email at
Registration Policy
There is no cost to registration.  Registration information is only used allow ECF information required to deliver any purchased products.  Registered users may receive e-mailed newsletters of updates relating to the Eagle Creek Seed Potatoes division only.  There is no obligation to purchase once becoming a registering.

Terms and Conditions of Online Purchase
Payment for online purchases can be made with a major credit card only. We accept Visa® and MasterCard® in Canada. We reserve the right to limit sales, including the right to refuse sales. All funds are in Canadian dollars.

Terms of Use
Welcome to Eagle Creek Seed Potatoes (owned & operated by Eagle Creek Farms). If you continue to browse and use this web site, you are agreeing to comply with and be bound by the following terms and conditions of use, The term ECF, ECSP or “us” or “we” refers to the owner of the web site. The term “you” refers to the user or viewer of our web site. Every effort is made to keep the web site up and running smoothly. However, ECSP nor ECF, takes no responsibility for, and will not be liable for, the web site being temporarily unavailable due to technical issues beyond our control.The use of this web site is subject to the following terms of use: 

  • The content of this web site is for your general information and use only. It is subject to change without notice.
  • You acknowledge that such information and materials found on the web site may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this web site is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this web site meet your specific requirements.

Return Policy

-You may cancel your order by telephone up to 5 days prior to your chosen shipping date & receive a full refund

-Please do not return potatoes if we have incorrectly packed your order. Contact us by phone or e-mail and we will re-send your order.

-If you are unhappy with the condition of your potatoes upon receipt, please phone or e-mail. We will re-send your order or mail a refund if you prefer.

-Don’t hesitate to contact us if you have any questions or concerns.

-Please wait 5 business days after your chosen shipping date for your potatoes to arrive. We can track your packages’ progress through Canada Post if necessary.